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The C3 web portal has a brand new look: The revamped web portal impresses with a modern contemporary design and offers a more intuitive and efficient user experience for you and your customers. But the new look is just the beginning – the functionality has also been greatly improved.
The C3 web portal is a powerful tool for service-oriented customer retention and, at the same time, a valuable efficiency booster for your order processing. Your customers can securely manage and check their individual product data and orders online 24/7. This not only reduces your administrative workload, but also offers maximum transparency and availability. Real-time integration in the C3 database means that your customers can check current stock levels at any time, without the need for manual data maintenance or synchronisation. This eliminates the need for time-consuming exports and imports or duplicate data maintenance – everything runs seamlessly in a single system.
The web portal is designed as a modular system and offers functions for managing both customised products and classic standard items. For individual products, it supports approval processes, enables the management of different types and facilitates ordering. For standard items, a classic web shop functionality is available that greatly simplifies the entire ordering process. Thanks to the clearly structured interface, your customers can easily navigate through the range, place orders and view the status of their orders at any time.
The portal's user-friendly processing is particularly convenient: as soon as your customers perform an action – be it an order, an enquiry or the uploading of data – you, as the provider, will receive an e-mail notification immediately. Files stored, such as PDF documents or images, can be opened in real time without having to be synchronised or uploaded separately. This means that you and your customers always have an overview of the current processing status and avoid unnecessary waiting times.
With the new C3 web portal, you can offer your customers a digital experience that not only simplifies the ordering process but also ensures a fast and transparent workflow – all in a attractive environment and a modern look and feel. This way, you can create a real highlight in your customer communication while simultaneously increasing the efficiency of your internal processes.